Reset Password

If a user has forgotten their password and failed to login, they will have the option of resetting their password by clicking the option below the login screen.

 

forgottenPassword

 

Then enter their email address or login name.

submitResetPassword

They will receive an email with a reset code, using this they can reset their password.

resetPasswordCode

A message will let the user know the reset succeeded. There will also be an email sent to the user to confirm this.

 

resetPasswordSucc

 

If it fails there will be an appropriate error message such as:

 

resetPasswordError

Change Password

If logged in using a local authentication method, in the top-right corner of every page of Exprodo SDM, there is a Change Password link. Click on this if the user would like to change their password. A pop-up will appear that requests the old password and two copies of the new password. Press the Apply button to change the password.

 

resetPassword